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Working together

There are three types of interpersonal interactions: conversational, transactional and collaborative.

Getting to know what is different between them is vital to ensure that an appropriate software application is selected to fulfill your needs.

An interaction of conversation is a transfer of data and an interaction of transaction is transfer of a transaction substance between two or more participants, while collaborative interaction is used for a change of a collaboration entity, for example: achievement of a shared goal.

Collaborative interactions are structured in such a way that the key purpose of the participants is to introduce changes into the collaboration entity from what used to be unfixed and intangible, for example, an idea, into a useful solution, for example a design solution.

Collaborative software

Collaborative software is considered to be one type of groupware programs that allow people exchange information and work as a team on projects.

The power of these tools lies in the ability to allow participants to manage action plans, exchange documents, track projects, monitor schedules, optimize business processes, be instantly notified of any tasks and activities they are involved in. There are a plenty of approaches to making these applications useful: scheduling events, documents and projects, facilitating business processes and coordinating work of two or more departments or even offices.

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